Working for an American Telecom giant

	Duration: 05:40 minutes Upload Time: 07-05-21 16:02:06 User: zeyank :::: Favorites :::: Top Videos of Day
Description: Anyone who works in the call center world will relate to this video...What we really would like to tell our customers!
Comments
jess233244 ::: Favorites great video, i love the customers that bitch when their contract is extended what the fuck do you want me to do? dont change your fucking plan if you dont want your contract extended and read the fucking fine print instead of bitching to me about how much bull shit the copany i work for is we didnt sign you up and buy you the phone you fucking signed up 07-08-31 19:31:39 _____________________________________________________
zeyank ::: Favorites How about you go fuck yourself? Would you like that? 07-08-25 00:29:38 _____________________________________________________
millsfreak ::: Favorites I will admit...I have done that before....What about the customers who wish to speak to someone in a different language that has no existing queue for that language..? 07-08-21 01:21:27 _____________________________________________________
zeyank ::: Favorites thats when you transfer he to the spanish queue hah 07-08-20 22:36:27 _____________________________________________________
millsfreak ::: Favorites I had one customer that wanted to change her phone number...we can only bring up 5 numbers from the pool in her area code...she was rejecting each one stating "They're too hard to remember, I want to choose my own!" I advised her that we could not allow vanity or custom phone numbers, she then said....."I want to speak to your supervisor!!"....Wow, i did'nt think that we still had people like that in this world:) 07-08-20 13:51:10 _____________________________________________________
zeyank ::: Favorites Whats an MSL!??! Is an MSID my phone number?!?! stupid cunts 07-08-20 02:57:51 _____________________________________________________
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millsfreak ::: Favorites I had to show the customer how to program the phone...as I was telling her...I thought she was programming it...after a short pause...she says "So...when are you going to start programming my phone, I shouldn't do this, you should know how to do this, I don't even know how to take off the battery!" 07-08-20 01:17:49 _____________________________________________________
zeyank ::: Favorites These are the customers who "mash" the buttons....and want to you "cut" the phone back on....lol 07-08-19 17:03:06 _____________________________________________________
millsfreak ::: Favorites We also have the customers who do not know how to use their cellphone, then they callback and tell us that they never ordered it. I can't believe that they just can't admit that they are technologically incompetent:) 07-08-19 15:56:16 _____________________________________________________
cutenezz75 ::: Favorites you took the words right out of my mouth...i feel the same exact way..i work for a major cable company(no names,lol!) 07-08-19 03:51:02 _____________________________________________________